The Adaptive Office: Remember The Humans

Business owners and facilities managers are embracing the benefits of new flexible workspaces – maximized space utilization, minimized build-out costs – but for many workers, changing the old office environment may be an unwelcome update. Without an enthusiastic majority eager for change, facilities professionals will find it hard to implement any meaningful transformation. How can you get your fellow employees to buy in?

We humans are notoriously resistant to change. We fear the unknown. Facilities managers will find it much easier to allay people’s fears and reap the benefits of the adaptive office if they adopt these three management roles recommended by John T. Anderson:

  • The Business Strategist – “What is our overall business strategy, both outward facing (clients and recruitment) and inward facing (productivity, continuous improvement, and retention)? How do our people support the business, and how does the facility support our people?”
  • The Information Specialist – “What does the data show about the way people work together? How do we position people and departments so they interact smoothly and efficiently?”
  • The Marketing Communicator – “What is the best way to communicate with my target market – the employees – and how do I make sure they feel their voices are heard and their needs are addressed?”

Facilities professionals are accustomed to managing the built environment, and may not always think in terms of managing people. But when change is on the horizon, a personnel-management perspective will make the transition a successful one. Reach out to a designer who specializes in the adaptive workplace to get more information on making your change a positive one.

 

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