Facilities management departments do a lot of planning. Maintenance schedules, office moves, seasonal tasks – the list is endless. Planning for FM personnel succession is often low on the priority list, but a change in a key position can disrupt all the other carefully-crafted facilities plans. Writing in FacilitiesNet.com, David Lewellen offers 6 strategies for developing FM teams and planning for succession.
- Think strategically – evaluate the talent pool, identify training or experience gaps in likely successors, and get the right players in the right positions.
- Develop a structure – create advancement opportunities, set up training programs, and identify potential leaders.
- Open doors to the future – systematically encourage professional development and cross-training as well as education outside the organization.
- Don’t wait – the baby boom generation has reached retirement age, and now is the time to develop replacement talent before all that accumulated management wisdom leaves.
- Understand new demands – facilities management becomes more multi-disciplinary every year, and technical expertise must be combined with solid business and people skills.
- Don’t forget the trades – as skilled tradespeople become ever-more scarce, look to ex-military personnel for experienced techs, and develop training programs for unskilled workers.
Facilities management has evolved as a profession, and organizations are recognizing the value that a strong, stable FM department brings to the success of overall operations. A sound succession plan adds to that value and ensures the future of the department.
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